Issue's with VCP validation

vulture71 used Ask the Experts™
I passed both VCP 4 and VCP 5 about a month ago and I have yet to get anything through the mail or email stating that I'm now certified.  I've called Vmware and I've left 3 messages and no one has returned my phone call.  I've also sent 2 e-mails, but nothing yet.  

Anyone know who I should be contacting for this mess?
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

When can I expect my Certification Kit?

Your certificate will arrive 4-6 weeks after you pass the exam. If you do not receive your kit within this time, please send an email to with your name and Candidate ID.

I had to wait for 8,5 weeks for my Cert , just have patience . But if you need it for your job , contact like Hanccocka posted or contact the exam center.
Top Expert 2010

For my 1st certification, I waited not 4-6 wks, not 8 wks, but 3 months! As mentioned by the folks above though..if you don't receive anything after the 6wks, just email certification. Continue doing so weekly until you get a definitive answer as to the delay. There are a lot of folks they process, so give them just a bit of grace there :)

Regards and congrast on the pass!

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