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Dear all ,<br />
<br />
Can you please advise if we can use Microsoft Lync server as call center system in a company , and please advice if its recommend to be used that way or do you support the use of it instead of the usual PBX systems .
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Dear all ,

Can you please advise if we can use Microsoft Lync server as call center system in a company , and please advice if its recommend to be used that way or do you support the use of it instead of the usual PBX systems .

Microsofy Lync server 2010 as call center

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.

Telecommunications

The Windows operating systems have distinct methodologies for designing and implementing networks, and have specific systems to accomplish various networking processes, such as Exchange for email, Sharepoint for shared files and programs, and IIS for delivery of web pages. Microsoft also produces server technologies for networked database use, security and virtualization.

Windows Networking

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.