Relius Government Forms 5500 2012 SP2 silent install

Sergio_Apodaca
Sergio_Apodaca used Ask the Experts™
on
Hi Everybody!

I'm having several issues when trying to do a silent install package for this app. What I got as original media is a self-extracting EXE made in InstallShield. I'm using a clean VM with all Relius pre-requisites already installed, and this is what I've tried:

Run the self-extracting EXE with the /r to generate an .ISS, then run the same EXE with /s /f1<Path to the ISS>\Setup.ISS. When I do this, it takes a while as if it were installing (even the desktop shortcut gets created) but at the end, an "installation complete" billboard displays and the desktop shortcut gets removed. When searching for the app, it's as if it had been removed, and no traces of the installation remains. The log file is astonishingly short:

[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-3
[Application]
Name=Relius® Government Forms 5500 2012 SP2
Version=212.020.00000
Company=Relius Government Forms
Lang=0409

 

After that I tried to run the self-extracting with a /Extract_All switch, after which I got the Disk1 folder with a Setup.exe, two *.cab files and other assorted IS files. If I manually run this setup.exe it installs without any issue, however if I use the /s switch with the .ISS, the same behaviour as with the self-extracting EXE occurs.

 

I'm using Wise Package Studio 7.0, and before falling to the packaging dark side (snapshoting the darn EXE), I really want to know what is that I'm overlooking, since I'm preety sure I'm going to loose a lot of internal intelligence if I capture this IS installer.

 

Any help will be greately appreciated!

Thanks!
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> I'm using Wise Package Studio 7.0, and before falling to the packaging dark side (snapshoting the darn EXE), I really want to know what is that I'm overlooking, since I'm preety sure I'm going to loose a lot of internal intelligence if I capture this IS installer.

You are on the right track, that's definitely what I would do as well, and from very big experience of doing it (with other packages from all kinds of vendors, Microsoft included), I can assure you that it's much more likely that as the result you are going to lose a lot of totally unnecessary trickery and bugs, rather than intelligence. Feel free to post here if you encounter problems while repackaging.
Thanks vadimrapp1,

It may be lack of experience compared to you (I've only been doing this for a couple years), but I always rather trying other approaches before doing it through repackage.

In the end I contacted the vendor and they set their own "unnatended" switch as -k XXXXXX-XXXXXX-XXXXXXX (where X is the license key)

So I launched it as Setup.exe -k [License separated by dashes] /hide_progress and it was like using a qb switch, which at least this time was more than enough.

For the uninstall I was able to create the *.iss and launch it as setup.exe -runfromtemp -uninst -s and it was fully silent.

For the time being I'll stick with this, but I think that if my customer would not allow semi-silent, then I would have had to repackage.

Thanks anyway!

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Commented:
It was not a fully silent, but at least allowed for semi-silent without recurring to repackaging.

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