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Could not  find Acrobat ( Adobe plug in not found )

IATA-techops
IATA-techops used Ask the Experts™
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I have an issue where when trying to open a PDF from Internet explorer adobe acrobat launches, however a message appears and says " cannot find acrobat , plug in not found ". This happens when opening a file on the web. Adobe works when opening any other PDF document. I have reinstalled with no luck.  Any suggestions..
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Commented:
Honestly, with all the issues I've had with Adobe PDF reader, especially managing all the patches, I've actually decided to move to FoxIT reader. So many less updates to manage also.  I know it's not fixing your Acrobat issue, but I think you'll actually like this product better.  We started to use it when Acrobat had issues like yours and haven't looked back!
Raymond PengSystems Engineer

Commented:
It could be missing files or in need of repair:

2. Make sure that the ActiveX folder contains files required for web browsing.
To open PDF files in a browser window, the ActiveX folder must contain the following files: Acropdf.dll; Acroiehelper.dll; Gbdetect.dll; and Pdfshell.dll. If any of these files are missing, repair Acrobat or Adobe Reader by choosing Help > Detect And Repair, or reinstall the application.

You can find the Active X folder in Program Files/Adobe/Acrobat 7.0.
or the version of your Adobe.

You can follow the KBIT here:

http://helpx.adobe.com/acrobat/kb/display-pdfs-internet-explorer-aol.html

Author

Commented:
The repair option does not work and those dll files are not in the active X folder. is there anywhere i can find them to download and then place them ?
Systems Engineer
Commented:
Other than uninstalling Adobe and reinstalling, I do have a workaround.  Open up Adobe - not sure what version you have but > Tools or Edit? > preferences > there's an option to uncheck 'open PDF in web browser'  this will just open up PDF with Adobe and not have it opened in a web browser.

I believe it's under the General tab or the Internet tab.  I don't have it on my machine currently.