who do i check my internet speed

rblanco66 used Ask the Experts™
i'm having trouble figuring out why the internet speed is down for my company. I've done all the online internet speed test which come out at a reasonably fast speed. there is no heavy internal traffic that could bog down our network. no one is allowed to install anything on their computers, so miscellaneous software is not a problem. Also everyone is either on IE9 or Chrome.  But for some reason when our users open an internet page it takes an extremely long time for it to render. Is there something i'm not checking?
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Kyle AbrahamsSenior .Net Developer

could be your DNS not responding well.

try pinging a website in a command prompt and then hitting the website by IP.

Also, google has a public dns site of . . . set a computer to use that manually and see if that resolves the issue.
AntiVirus software can exhibit that behavior, like if it's checking "web reputation" of visited sites against an online master database before displaying the page.

When you ping one of these sites from the command prompt, what is the latency time in milliseconds?

As ged325 said, a DNS resolution issue could also slow things down.

I'm also going to vote for Antivirus. What program are you using?
You can do the following steps to increase the speed of your internet
1. Clear the cookies in your computer
2. Use google chrome or Firefox as your default browser
3. Install Antivirus which will help you to increase the speed of your internet
4. Reset the modem
I recommend you to do speed test in the site http://www.scanmyspeed.com before and after doing this steps.It will give you a accurate results.you can get both uploading and downloading speeds in Mbps in this site.If your not getting speed after doing this steps you can contact your ISP.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial