hoping someone has a solution for this, for some reason, there are a few users in lync enviroment that are showing outdated phone numbers in their lync clients.
we are not pulling down a local copy of the address book, but rather the lync clients are getting the address book directly from the f/e servers.
i have run the update-addressbook command and even refreshed the directory copy on lync, however when i check the number of these users in the lync client, it still shows the old phone number.
not to complicate things futher, but when the lync client is closed [exited] the outlook 2010 mapi client [in offline mode] shows the correct phone number for this user, howeve when lync is launched, then outlook client then reverts as well to the outdated phone number.
any assistance would be appreciated.