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Word 2011 for Mac opens with debug c=scren

MoonsOfJupiter
MoonsOfJupiter used Ask the Experts™
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For one user on a iMac, the MS Word 2011 opens anything and goes right into a debug screen. Error says Compile Error: Method or data member not found. I can close the debug down and work on the doc, but it happens anytime I open the program or start a new doc.

I've deleted the Normal.dotm and it recreates a new one.

If I go online and open a new file based on an internet-based template i don't get the debug screen

IMac is i5 CPU running 10.7.3
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GrahamSkanRetired
Top Expert 2012

Commented:
In Windows, that would mean a problem with a macro or an add-in. There can be global templates apart from the Normal template.

See if this helps you to check:

http://word.mvps.org/mac/globaltemplate.html
.

Author

Commented:
I will try that later this week. I think I can get away with deprciating this user account and creating a new one. As the problem is only reported to happen for a single user.
Retired
Top Expert 2012
Commented:
I guess that would be the equivalent of creating a new profile in Windows, which often works for anomalous conditions like this.

Author

Commented:
Solved by creating new account and stopped using the old one.
GrahamSkanRetired
Top Expert 2012

Commented:
Thanks. That information is likely to be useful if others have a similar problem.