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Outlook Offline Address Book Error (Exchange 2010)

I have one user in my organization that keeps getting these messages in his sync log:

11:06:47 Synchronizer Version 12.0.6606
11:06:47 Synchronizing Mailbox '<name>'
11:06:47 Synchronizing Hierarchy
11:06:47 Done

11:06:48 Microsoft Exchange offline address book

11:06:48 Not downloading Offline address book files. A server (URL) could not be located.
11:06:48 0X80004005

Everything looks kosher on the server, and I have tried disabling download of the OAB on this user's Outlook, but they continue to get this message about twice an hour. Does anyone have any suggestions as to what the problem could be? Thanks!

Grasty86

Here is something i found online

http://community.spiceworks.com/topic/30461-not-downloading-offline-address-book-files-a-server-url-could-not-be-located

I found multiple websites refering to setting up the auto discover service

Raymond Peng

If it's only for one user:

I'd check for latest office / windows service packs and updates first.

MasterComputing

ASKER

Computer appears to be fully up to date. I will try the autodiscover suggestion. It is worth noting, however, that this computer, unlike the rest on the network set up with Outlook, is not joined to the domain. Could that make any difference?

MasterComputing

ASKER

I created an A record for autodiscover, but it did not help. Any additional suggestions?

ASKER CERTIFIED SOLUTION

Antonio Vargas

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