hardware error

Ernesto
Ernesto used Ask the Experts™
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I had several dead blue screens in a user lap top, i supposed it was the hd, i bought one and change it, when i run from cd the windows XP instalation cd, when end read the files, cames the dead blue screen too
the error is
stop0x0000007B (0XF78D252Y, 0XC0000034,0X0000000,0X0000000)
what might happend?
any advice?
tsm
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
You don't specify what type of computer it is  - need brand and model number.

Look at these two links

http://www.cybertechhelp.com/forums/showthread.php?t=156593
http://support.microsoft.com/kb/314082

It is possible that the BIOS has been tweaked in the machine and is identifying the hard disk configuration wrongly or not correctly for the CD to see the hard disk.

Author

Commented:
Its, an HP Pavillion dv4
How do i fix the bios
or what i need to do
tsm
edo

Commented:
assuming your bios recognizes the hard drive correctly and the drive you installed is within the specification of what the board can handle, you may have bad memory or a bad mainboard.

Author

Commented:
Oh man, thats so bad news

Commented:
i would swap the memory first and see if your windows installation works stabilizes. check in the bios if it recognizes your HD correctly, model #, capacity, etc. if it does then it's fine.
This link may also be helpful:
http://support.microsoft.com/kb/324103

Depending on the version of the BIOS, you need to check the SATA section in the bios (F10 at startup or F1 if F10 fails) to be sure it is configured as "Hard Drive", "Compatible" or "Legacy"

If those settings are already there, it maybe that the version of XP you are installing does not have a SATA driver.
It can be added using a utility called "Nlite" http://www.nliteos.com/

I have also had Stop 7B errors with a bad drive cable... you may want to check your connections and cables just to be sure.
Top Expert 2013

Commented:
set your harddisk in the bios as IDE drive, see how to get in the bios :  http://www.ehow.com/how_6427946_bios-hp-pavilion-dv4.html

it can be a bad drive, as suggested, but in order to have more info , you should post the minidump here (just attach it as file)
find it in windows\minidumps
you can copy it when booted from a live knoppix cd, or with the disk hooked as 2nd to a working PC :   ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso

Author

Commented:
for some reazon could not allow me to install windows xp, i try with windows vista and it works
thank you all
edo

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