Maxtor 3200

bit1234
bit1234 used Ask the Experts™
on
I have a Maxtor 3200 seperate hard drive that I just use as a personal back up in case of a crash. New cpmputer is not reco. the device states unknown. Is there something I can down load must be outdated.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Michael CarrilloInformation Systems Manager
Top Expert 2012

Commented:
Does your Maxtor drive have the right jumper settings?
You should configure your drive to be a slave. By default it is set up as a master or if you pulled it from an old system it might be configured as a master.
Can you give more details?
Have you checked power adapter?
Have you tested it in other computers?
What operating system is used?
May be there is no enough voltage or USB-SATA controller is dead. You can try to open drive and connect it as internal drive:
http://www.youtube.com/watch?v=hU52Csy4Nfw

Author

Commented:
it is the power adapter not giving the proper power. thank you and I have decided to just to purchase another back up drive. What is new out there that you recomend?
Why Diversity in Tech Matters

Kesha Williams, certified professional and software developer, explores the imbalance of diversity in the world of technology -- especially when it comes to hiring women. She showcases ways she's making a difference through the Colors of STEM program.

Michael CarrilloInformation Systems Manager
Top Expert 2012

Commented:
You stated that you are trying to use this drive in a new computer.  Does this mean that you are using Windows 7?  The requirements for this drive state:

Windows 2000 Professional,
XP Professional, or XP Home Edition

It appears that it is not supported in Windows 7.  Read this article on one possible fix.

Leave HD off; start Win7; turn on HD; restart pc (NOT reboot)

Author

Commented:
That was a great answer I did not think about the power adapter. Also a fast response thank you again. I will start looking for a new back up device if you have any ideas pass them along.
I see no big difference between external HDDs. There are only 3 real companies: WD, Seagate and Toshiba. I think you can select only USB 3 and good warranty.

Author

Commented:
Thank you again for your quick response.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial