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"Due to an unidentified problem, Windows cannot display Windows firewall settings"

Posted on 2012-04-19
Medium Priority
Last Modified: 2012-08-13
HI Experts,
I just uninstalled Bitdefender from my windows vista home since BD did not let me access de LAN since I installed it. I received the advice from its support to activate the firewall before installing but I can't. I only get the message above.
Please your help.
Question by:RGuillermo
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LVL 16

Expert Comment

by:Raymond Peng
ID: 37868579
If you go to start > run > services.msc

scroll to Windows Firewall > Can you enable it? set it to automatic and start?
LVL 44

Expert Comment

ID: 37869240
Windows Firewall depends on the Base Filtering Engine and the Remote Procedure Call (RPC) services, too...  so those both need to be started first.

Author Comment

ID: 37870399
In services.msc there is no WINDOWS FIREWALL in the list.
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LVL 44

Expert Comment

ID: 37870696
You need to get rid of whatever malware removed the Windows Firewall service before you go any further.
LVL 16

Accepted Solution

Raymond Peng earned 1500 total points
ID: 37871866
Darr247 is correct.

Please read more about dependencies for Windows Firewall Service here:


MS Kbit - points to high possibility of malware.


Author Closing Comment

ID: 37876846
Thank you I have now more tools to fight this and learnt a lot. Had to reinstall.

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