troubleshooting Question

terminal services printing issue

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cloughsFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows Server 2008Microsoft Server AppsMicrosoft Applications
7 Comments2 Solutions819 ViewsLast Modified:

I have a newly installed Windows 2008 R2 server and have the terminal server and remoteapp roles added.  

When a user connects via MSTSC they get the desktop of the server and under devices and printers they can see their local printers with (redirected) showing afterwards.

We have been told to use RemoteApp to deliver a particular program so have added this app to remoteapp.  The default policies are in place and there are no restrictions in any of the settings that we can see limiting printer access.  Yet when a user connects to use this app via RemoteApp they have no printers (redirected) showing up.

So if the user uses MSTSC and connects to the server and runs only the app via MSTSC or manually via the dektop icon then the printers work fine.  Yet when they use the RemoteApp icon the software works fine but no printers redirected for some reason.  Any ideas?

Lead Infrastructure Architect

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