Link to home
Start Free TrialLog in
Avatar of WrightNetDesigns
WrightNetDesignsFlag for Canada

asked on

Printer problem?

Dell XPS 8300
Windows 7 Home Premium

Printer
Xerox 6204 wide format  

Software:
Program is called  Softplan 2012
 
I imported my base drawing sheet with my Logo and title block info, from
the previous version of Softplan.  On the screen the page looks fine, everything
in place and clear, when the printed copy comes thru the 6204 wide format  the
logo is the only part affected, It looks as if the logo is folded in quarters and only
prints the top and bottom part of the logo.
 
Softplan tech support said the problem was with the computer/ printer not the
program because we tried to print from a pdf and it did the same.
'
The logo was an imported "something" that was pasted onto the drawing sheet.
this might help.
ASKER CERTIFIED SOLUTION
Avatar of silverkorn
silverkorn
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
It's worth seeing if there is a newer driver available for your printer from the manufacturer's website.
Avatar of WrightNetDesigns

ASKER

Hi the owner of the printer ended up getting the Xerox Guy come and fix.