troubleshooting Question

Cannot Access my Laptop Hard Drive

Avatar of mickymcie
mickymcie asked on
Laptops NotebooksStorage HardwareWindows VistaDell
15 Comments1 Solution579 ViewsLast Modified:
Hi All.
I have a Dell Laptop and when i boot up it has JUST A BLACK SCREEN and can see nothing but the Mouse Cursor.
I have tried to start it in Safe Mode but it wont boot up - it stops at same place each time.
Tried last known good configuration Menu but did not start either.

I took out the Hard Drive as i want to remove data from it but still cannot access the Partition that i need. It keeps saying that G:\is not accessible. Access is denied.
I can access the recovery partition all right.
I have taken ownership of the Drive but it still wont let me access it.

 i just need the data thats on the Drive - otherwise i could format it and recover from recovery partition.

Any help appreciated

IT Product Manager
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