Exchange 2007 Requirements for Apple Mail Access with Mac OS 10.6

musanted
musanted used Ask the Experts™
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My boss would like his MacBook Pro (OS 10.6) to be able to access Exchange email via the Apple native mail client.  I am not familiar with the Mac OS at all but from what I read the email setup is pretty straight forward.

What is needed on Exchange 2007 to be able to make this happen?  What settings or protocols are needed?  

Thanks in advance for the help
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Kash2nd Line Engineer

Commented:
nothing really.

http://support.apple.com/kb/HT3748

http://support.apple.com/kb/HT1277


also, you haven't mentioned which version of OS X. On apple mail, you can set it up as exchange 2007 or Exchange IMAP.

Exchange IMAP has worked a lot better for me rather than exchange 2007. but you can try either and it should work hassle free.

Author

Commented:
its OS 10.6.  

So nothing is needed on the Exchange side?  I see some people say POP3 needs to be turned on and others that talk about EWS.
Kash2nd Line Engineer

Commented:
not really. POP3 is just a protocol. It should work for you. Set the account up as an Exchange 2007 account.
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Author

Commented:
OK so part of the problem is that he messed with the settings to try and get fancy so I deleted the account and reinstalled it and he was able to receive email as he should.  The problem now is that it will not allow him to send email.

Our email setup is like this.  We have a hosted spam filtering service (Trend Micro) so mail.domain.com points to that so all inbound email goes to their servers then they send it on to us.  I am not sure what to enter for the outbound server at this point since we do not send anything through Trend Micro, it only receives the email

Author

Commented:
Correction...our MX record points for domain.com points to Trend Micro and the A record for mail.domain.com points to us.

So should the outgoing still be mail.domain.com?
Commented:
I found the solution in an Apple forum

Under Mail/Prefs/Accounts/Accounts info choose 'Edit SMTP Server list' from the popup and select the Demon account. Under 'advanced' check 'Use SSL' and select 'Password' authentication. Note that the user ID and password are those for your basic internet access NOT your POP e-mail password (because SSL is global I take it).

Author

Commented:
It worked and solved my issue

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