troubleshooting Question

Gmail has blacklisted our domain

Avatar of meshoxford
meshoxfordFlag for United States of America asked on
Email Servers
11 Comments3 Solutions1517 ViewsLast Modified:
Hi experts,

Gmail has blacklisted us because we had an email that was compromised but the problem has been resolved. We had this issue with almost every ISP or mail service... all of them have been resolved except gmail.

I have followed the link below but after giving them my mail server IP it just says to wait a short period of time but it has been 5 business days without any spam being sent.... is there anything else I can do? Or do I just need to wait a few weeks because that is google's policy?

Heres the bounceback email

SMTP error from remote mail server after end of data:
    host []:
    550-5.7.1 [       1] Our system has detected an unusual rate of
    550-5.7.1 unsolicited mail originating from your IP address. To protect our
    550-5.7.1 users from spam, mail sent from your IP address has been blocked.

    550-5.7.1 Please visit to review
    550 5.7.1 our Bulk Email Senders Guidelines. q3si7131340qct.65

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