Avatar of Dale Massicotte
Dale Massicotte
Flag for United States of America asked on

MS EXCHANGE to Google Apps (gmail) internal routing problem

i wish to have GOOGLE APPS handle company email instead of my MSEXCHANGE server.

We are running SBS2003 with MS Exchange on the server.

All the email is now being directed to google except:

Incoming faxes - was being routed to an internal distribution group

Internal email - sent from one client with outlook to another within the company

This seems to be an internal vs external dns issue on the server.

Do i need to somehow disable internal dns on the server so that all email goes through google?  How can I accomplish this?

Avatar of undefined
Last Comment
Dale Massicotte

8/22/2022 - Mon

Sounds like you'll have to elaborate on your fax setup first.

You will have to uninstall the internal exchange server and move everyone to Google Sync and local PST.  The SBS will always point the outlooks to the internal server and also change the Exchange account to the default via GPO.  Then you will have to dump all the nk2 files (the cached email addresses that pop up as people type) as they will in some cases point to the AD addresses instead of the actual person@domain.com address.

There are a few articles on how to change GPO to stop pushing these items, but found the one to prevent the Exchange being the default to not work for me, and in the end, uninstalling was the only way.  

If you disable internal DNS, you will break other AD aspects such as security, scripts, and joining the domain with a new computer.  If you still insist on it, another way you can do is to change the DHCP server information to spit out your router as the dns instead of the SBS machine, or you can turn off the DHCP function entirely on the server and turn it on the router.  Though as a side note, you will lose a lot more functionality than you think, and I wouldn't recommend it.
Dale Massicotte

Fax set up has faxes being routed through email, specifically what was formally an internal distribution group.

A same distribution group with the same exact name was set up in GOOGLE APPS, and the distribution group was removed from my distribution groups on exchange server.

Still the faxes will not route to the newly formed google distribution group.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy

sorry, forgot the articles on how to stop certain SBS functions
stop exchagne from being default account to send from

And if you were using the fax distribution on the SBS to receive on an internal modem, that won't work without everyone connected to exchange.

Also, SBS starts acting strange when you disable certain aspects, wizards, reports, can stop working.
Dale Massicotte

tsaico I just remembered that I will not be able to fully uninstall exchange.  i need the SMTP server to send email from an application - or maybe that could be routed though google somehow with coding.
Dale Massicotte

"And if you were using the fax distribution on the SBS to receive on an internal modem, that won't work without everyone connected to exchange."

Not true I dont think

I am able to route the faxes though a personal email so I should be able to route them through google as long as exchange doesn't intercept and attempt to route internally
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Dale Massicotte

This tweek solved my fax problem

"You need to configure the Fax server to use Google Apps SMTP. Right click on My Computer and choose Manage. Then go to Services and Applications and right click on Fax and choose Properties. On the Receipts tab make sure "Enable SMTP e-mail receipts delivery" is checked. Assuming you only send fax receipts to users in your domain set the Server Address to be aspmx.l.google.com, authentication is not necessary."


Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Dale Massicotte

Yes there is GOOGLE SYNC that works with Outlook and is supposed to bypass exchange server.

I have not yet installed it but that is my next step for today.

I want to see if that works before tinkering with any more exchange settings.