troubleshooting Question

Remote Desktop not printing

Avatar of ohface
ohface asked on
Printers and ScannersRemote AccessWindows Server 2008Dell
7 Comments1 Solution2236 ViewsLast Modified:
Good morning Experts.

I have Windows Server 2008 R2 running remote desktop services and I'm unable to get the redirected printers working. Once connected, the redirected printers show up in Devices and Printers and appear to be fine. If I print a document, it shows in the print queue and then disappears as if it printed normally. After a few minutes, sometimes the printer icon becomes subdued and states "disconnected". If I log off the session, and then reconnect, the printer appears connected again, but still does not print.

Both clients this has been tested with were Windows 7 Pro 64-bit, one has a Dell 1320c and the other is using and HP Laserjet M175nw. I've enabled "Use Remote Desktop Easy Print printer driver first" and verified the print spooler service is running.

Thanks in advance for the help.
ASKER CERTIFIED SOLUTION
Spike99
On-Site IT Technician

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