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Particular User Cannot Access RWW

I have a particular user that can't logon to the RWW from home using the:
https://mail.company.com
Able to click on Remote Web Workplace, however, when credentials are entered, it states that username or password is incorrect.  User can logon to desktop w/o issues.  
I tested RWW with another user, RWW was successful.

SERVER: SBS 2003
CLIENT:  XP Pro
SBSMicrosoft Legacy OSMicrosoft Server OS

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Mark Marquez
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Shreedhar Ette
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- Make sure effected user account is member of Remote Web Workplace Users group.
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Mark Marquez
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ASKER

I did confirm this.  Still not working.
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Mark Marquez
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SBS
SBS

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).

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