Network keep droping ,ping time=-31ms

Simon Chen
Simon Chen used Ask the Experts™

I have a system using POS system, but keep disconnect the network, I ping the router and keep getting time<1ms and time=-31ms, but all my other computer ping only time<1ms, is that mean network card has problem?
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Neil RussellTechnical Development Lead

Network card, cable, switch, wall port..... Any number of things.

You need to start by eliminating each one.

Do you have another POS Near that you can swap the cable ends from one to the other?
if its rented or leased from a credit card company, might just want to call them up and give them the symptoms, possibly test a bit and get a RMA for a replacement.
Top Expert 2012

Apart from all the other stuff that has been mentionend before and even if ping is not really vulnerable to it: did you check the duplex settings on switch and POS system (either auto/auto or fixed/fixed)?

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