Dell Studio 1537 Laptop CMOS/HDD Password

Ethan Wilson
Ethan Wilson used Ask the Experts™
on
A client has got a laptop from a dead relative, the laptop has a CMOS/BIOS password and an HDD password, and does not have the password.
It's a a Dell Studio 1537 Laptop.
It's out of warranty and the user would prefer not to pay Dell for the help.
Any solutions or backdoor passwords I can try to use?

**It has a CMOS password AND an HDD Password**
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Apparently there is a program that calculates a master password based on the service tag. I haven't used it, so use at your own risk:
http://www.tech-faq.com/reset-dell-bios-password.html
Top Expert 2013
Commented:
You can't remove the password, without knowing it !   -->  ( what good is a password that can be "repaired" ?)
modern laptops keep it in a security chip - for anti-theft reasons
resetting the bios does not help;  nor does removing the battery, since the password is not in there
you would need to know in what chip it is, and how to reset that
you have to turn it in to the manufacturer, and show proof of ownership - then they can help
or replace the mobo !

Author

Commented:
I reset the dip switch, thank you :)
Top Expert 2013

Commented:
can you explain what switch?  or post a picture?

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