troubleshooting Question

iPhone users cannot connect to Exchange 2007 SP3: "Cannot Get Mail The connection to the server failed"

Avatar of robmad92009
robmad92009Flag for United States of America asked on
ExchangeiOSMicrosoft Legacy OS
14 Comments1 Solution1049 ViewsLast Modified:
For whatever reason, anyone using an iPhone to get mail on our Exchange 2007 server via activesync no longer works. All worked well on 5/18/2012. It simply stopped working. No changes were made to the server at all. I did check out the follwing article:

https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

Follwing that procedure did not work.

POP3 & IMAP work perfectly.
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