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Dalton1981
 asked on

XenApp 6.5 - can't enable audio for remote users

Setup:
Server 2008 running XenApp 6.5 publishing a desktop

Description:
I need XenApp users to be able to listen to MP3's as our voicemail system can email MP3's users. When i log on through RDP, i can listen to it. When i log in through XenApp,  (same user with administrative privileged)

Screenshot - http://i.imgur.com/NUKhJ.png

i didn't see anything in my group policies preventing audio. I checked the policy settings within XenApp and didn't see anything preventing it. Is it disabled by default?
Citrix

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Last Comment
Sekar Chinnakannu

8/22/2022 - Mon
SOLUTION
Ayman Bakr

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Dalton1981

ASKER
I followed the guide and ensured all of those options are allowed. Rebooted and no luck. One thing i couldn't find was the ICA tcp/ip thing they mentioned. I'll keep looking
Ayman Bakr

Did you ensure that Client Audio Settings on the user's device are enabled?
ASKER CERTIFIED SOLUTION
Sekar Chinnakannu

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