Window 7 Lexmark Optra T610 driver

chima
chima used Ask the Experts™
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Hello,
I have downloaded the Windows 7 Optra T610 driver for a Serial connection on COM1.
The problem I am having is, this is the error message; "A print job in the print queue is preventing other print jobs from printing."
Initially the queue is empty.  I submit a print job and I get the message above.
Any suggestions as to what I could change to correct this?
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Try stop and restarting the print spooler service.

net stop spooler
net start spooler
Top Expert 2012
Commented:
Try manually clearing out the local print queue:

1. Open a command prompt with full admin privileges:  click on the Start button, enter cmd in the Search field, right-click on the command prompt icon and select Run as administrator

2. Within the command prompt enter net stop spooler

3. Use Windows Explorer to navigate to %systemdrive%\Windows\System32\spool\printers\ and delete all of the files within that folder

4. Return to your elevated command prompt and enter net start spooler
Can I assume you have installed the driver that comes with Win7 (if necessary click the Update Windows button when selecting the printer model)? If not, try that driver.

You say you're using a serial port (which is optional on the T610). That is by far the slowest connection available, so if at all possible use the parallel port or, better still, the optional network card.

With the serial port you need to make sure the settings on the printer match those on the PC. On the PC you can set them by going to Printer Properties > Ports tab > Configure Port button. The printer settings can be changed from the front panel. Printing a configuration page should tell you the current settings.
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Author

Commented:
by: motnahp00, Run5k, and by: hdhondt, thank you for your responses.
This is my question now.  I am connecting the printer to my laptop, which does not have the 21 pin Parallel connector.  I have every connection socket, except the parallel.  There is a thin connection, that might be the parallel.  I can’t see the laptop not having one.  So my question is; could I find a connection to connect the large parallel cable to my laptop?

 I have been using the net stop/start spooler, but to my surprise I wasn't even communicating with the printer, even though I removed the device and reinstalled the printer with a COM1 port.  I check the Printer menu and could not find any settigs for the COM1.
My next step will be to update the Windows 7 drivers.  Now I believe I have the Optra T610 driver.  In fact I do have the T610 driver.

Some time ago, I recall simply connecting the serial cable and was able to print.

With that said, I was able to wirelessly connect to my HP Printer, but I still want to get the Lexmark T610 working, because it is black and white print.
Does the Lexmark even have a serial port? If you can't find port settings in the printer's menu, it most likely does not have one (after all, it was optional). For that matter, if your laptop does not have a parallel port, I'd be very surprised if it has a serial port.

Can you post a photo of the port you're using on the printer, and the type of cable?

Author

Commented:
hdhondt, I stand corrected, it is an RJ-45 connection, ethernet.  So I connected it using the Standard TCP/IP Port/92.168.0.6  Now at least I see it is connecting to the printer.  The printer becomes "Ready."  When I send a print job, the status is showing "printing" but then it times out and the get the same error; "A print job in the print queue is preventing other print jobs from printing."

Author

Commented:
hdhondt, When I submit a print job, I get two documents in my spool/PRINTER folder.
They are;
two documents for one print job.
First make sure that you have the correct IP address for the printer. Print a network setup page to check it. To set the IP address, navigate through the printer menu as follows:

Go to Network Menu > Standard Network > STD Net Setup > TCP/IP > Set IP Address

This will show the current address. If you need to change it, use the Menu>, <Menu and Select buttons. When finished, keep pressing Select until the display says Saved.

You can also print a Network Setup page to display the current address, as follows:

Go to Network Menu > Standard Network > STD Net Setup >Print > Print Setup Page.

The printer will need to be plugged into the router (most wireless routers have one or more RJ45 ports), and will need an IP address on the same subnet as the PC, i.e. the first 3 numbers (e.g. 192.168.0) need to be the same. The last number must be different from all other devices on your network. To see the PC's IP address, type IPCONFIG /ALL from a DOS prompt. I suggest giving the printer a number like 200, to ensure there won't be any conflicts.

There is a second, more complicated way. As your PC uses wireless, it is possible to connect the printer directly to the PC's RJ45 port. That port will currently not have an IP address, so both the PC and the printer need to be given an address. You may need a "crossover" network cable for this connection, unless the PC's network port auto-senses whether it is connected to a switch/router or to another device like a printer. Setting the card's IP address is done via

Go to the Network and Sharing Center. Click on Change Adapter Settings. Right-click the network card, and click on "Internet Protocol Version 4". Then click Properties. Click on "Use the following IP address" and set the address. For Gateway, enter the address of the router.

Author

Commented:
hdhondt, I'm sure your method would work.  The only aspect you missed is that the Optra T610 does not have a driver for the Windows 7 OS.  Lexmark tech support used a universal driver (can you imagine Lexmark tech support helping out without having to pay them.  Try getting help from HP, them a holes arn't worth.....), so the RJ45 connected to the printer was connected to the wireless router, that gave the printer an IP address, which we then got using the Printer's print Network configuration.  She down loaded the driver, installed it, and set some settings for the postscript (I believe it is) and now it prints.
Now the problem I have is that the toner developed a strick on the roller.  Maybe I'll ask to see if anyone knows of a fit for that.
One reason why I suggested giving the printer a fixed IP address, is because the DHCP address it gets from the router can change when the printer is rebooted. In a small network it probably won't, but when it does you won't be able to print. To avoid this, you can reserve the printer's address on the router.

As for the driver, Win7 has drivers for the T610. If necessary, click the Windows Update button when you're asked to select the printer model.

But, thanks for the points!

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