Avatar of MrGD
MrGD
 asked on

iPhone emails randomly stop and start again for no known reason

Newer iPhone 4 emails work for awhile then randomly stop.  I've tried things like powering down the phone and turning it back on.  Tested using normal cellular data plan and then just wi-fi.  Same problem.  The little wheel just continues going around but no update.  View and searching the internet no problem.  I also have an iPad in the same area and it works fine.  While testing this afternoon, I was not able to send or receive.  All of a sudden out of the blue I got the swishing sound that an email was sent about 20-30 minutes after the test email was sent.

I have read some suggestions to delete the account and re-add it.  That does not seem applicable to this issue since the capability to send receive emails randomly comes and goes.  

Using GoDaddy IMAP email with a private domain.  All updates are current.
iPhoneApple HardwareApple Software

Avatar of undefined
Last Comment
MrGD

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
pwildnz

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
John

I see that on my iPhone 4S on an account that sometimes times out before the mail can be delivered. My iPhone circles around just as you describe. It is an account problem, not an iPhone problem. That is what might be affecting you. My timeouts last about 10 minutes maximum.

.... Thinkpads_User
MrGD

ASKER
Actually she took it to the Genius Bar and sure enough they were able to fix it.  Unfortunately she did not ask specifically what they did and when I called in to find out the gentleman was not there and the notes he made was really not much help.   Hopefully he updated whatever he needed to although checking on the phone previously stated everything was up to date.

Thanks
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy