troubleshooting Question

How to prevent Office starter from trying to convert to the full office package

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bwierzbickiFlag for United States of America asked on
Microsoft Office
5 Comments1 Solution250 ViewsLast Modified:
I have a client that purchased a machine for a worker that has very limited computer needs.
They are going to use Office starter that came free with the pc.
I had another client doing this for the same reasons and one day the worker called saying he was being prompted for a cd or license, I'm not sure which, but either way there was no going forward until he provided this, neither one of which he had.

I'm pretty sure he probably clicked something that said the full version is required to do this, or something to that effect and when he did the prompt came up. You couldn't go back to Office starter after that.

Does this ring a bell with any one. I'd like to prevent it from happening to this new user.
ASKER CERTIFIED SOLUTION
bwierzbicki

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