troubleshooting Question

ASP.Net Application won't run

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No1CoderFlag for United States of America asked on
.NET ProgrammingASP.NET
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I have a commercial application that is written in asp.net, running on an IIS version 6 server.

My customer is running an older version of my application.   They are attempting to upgrade to the newer version.  After updating the web site, the system will not render the startup page.  It gives me a blank page.  I can't find any information in the event log, Also, my application log doesn't show anything happening.  It only shows that the startup page loads.  The startup page should redirect to the main application form, but id doesn;t.  I am stumped by this.

This app is running on numerous servers without error.

The log below is the IIS log.  The app is currently configured to run on port 81, but this was for testing only.  I don't know what the log is telling me.

I tried created a new web site in IIS. Also tried pointing the old web site to the new directory. Both yield same results.

This customer is in the UK.  Most other customers are US based.  Don't know if something with timezone could be causing issue.  It the app were throwing an exception, I would see it in either the event log, or my app log.  Neither one shows anything.

They are running IE8.  I also tried Chrome.   Same results.  ASP.Net 4.0.  When I point the web site to the older version it works.  Using same web.config.  Same app pool.

Ideas?

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#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2012-05-21 15:48:27
#Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
2012-05-21 15:48:27 W3SVC1215016566 10.75.164.45 GET /welcome.aspx - 81 - 10.73.228.32 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET4.0C;+.NET4.0E) 302 0 0
2012-05-21 15:48:27 W3SVC1215016566 10.75.164.45 GET /Welcome.aspx - 81 - 10.73.228.32 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET4.0C;+.NET4.0E) 200 0 0
2012-05-21 15:48:27 W3SVC1215016566 10.75.164.45 GET /Script/MainForm.js - 81 - 10.73.228.32 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET4.0C;+.NET4.0E) 404 0 2
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No1Coder

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