folder access from vista not working to server2003

active8it
active8it used Ask the Experts™
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i have an issue on our webserver ms2003 where windows 7 machines have the ability to see the shares but those using vista get a message saying; the specified network names is no longer available has anyone got any ideas or know if a windows update may have caused this
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Narender GakkaAWS / DevOps / Cloud Consultant

Commented:
Did you try accessing the system using the IP address? seems to be the issues with Name resolution.

Author

Commented:
ill get them to try this today. what is the resolution if this does work ok?
does this happen on a single vista machine? or multiple vista machine??

have you checked the security permissions on that folder on 2003 machine to confirm, if the vista group of users can actually access the folder?
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another thing - have you given access by machine names or user groups? try giving access by machine name once and see if it works for 1 machine.

Author

Commented:
the permissions all look correct, please see the 2 snips ove done of the errors
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Author

Commented:
it appears to be vista devices both local and coming in to watchguard over vpn. why would vista be different to windows 7 the user has the same level of permissions.
do you have any sort of firewall on vista pc's, which could limit network access?

has this always been an issue with vista pc's ? or is this something which was working earlier, and after an update this problem occured.

Author

Commented:
well we put a new firewall in but i has full access to the dmz etc but also windows updates is a good possiblity. seemed to work fine last week

Author

Commented:
it turned out that the watchguard firewall had been blovking the traffic as potential IPS signature. so turned this off for the trusted network and now its fine

Author

Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for active8it's comment #38018952

for the following reason:

the issue was non windows related and we discovered the firewall was actually blocking the access
Good to see that the issue has been resolved, if you have a look at my previous comments, i've mentioned firewall as being part of this issue.

i'll let the admin decide on this :)

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