Link to home
Start Free TrialLog in
Avatar of active8it
active8itFlag for United Kingdom of Great Britain and Northern Ireland

asked on

folder access from vista not working to server2003

i have an issue on our webserver ms2003 where windows 7 machines have the ability to see the shares but those using vista get a message saying; the specified network names is no longer available has anyone got any ideas or know if a windows update may have caused this
Avatar of Narender Gakka
Narender Gakka
Flag of United Kingdom of Great Britain and Northern Ireland image

Did you try accessing the system using the IP address? seems to be the issues with Name resolution.
Avatar of active8it

ASKER

ill get them to try this today. what is the resolution if this does work ok?
does this happen on a single vista machine? or multiple vista machine??

have you checked the security permissions on that folder on 2003 machine to confirm, if the vista group of users can actually access the folder?
another thing - have you given access by machine names or user groups? try giving access by machine name once and see if it works for 1 machine.
the permissions all look correct, please see the 2 snips ove done of the errors
Capture.PNG
Capture2.PNG
it appears to be vista devices both local and coming in to watchguard over vpn. why would vista be different to windows 7 the user has the same level of permissions.
ASKER CERTIFIED SOLUTION
Avatar of warturtle
warturtle
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
well we put a new firewall in but i has full access to the dmz etc but also windows updates is a good possiblity. seemed to work fine last week
it turned out that the watchguard firewall had been blovking the traffic as potential IPS signature. so turned this off for the trusted network and now its fine
I've requested that this question be closed as follows:

Accepted answer: 0 points for active8it's comment #38018952

for the following reason:

the issue was non windows related and we discovered the firewall was actually blocking the access
Good to see that the issue has been resolved, if you have a look at my previous comments, i've mentioned firewall as being part of this issue.

i'll let the admin decide on this :)