troubleshooting Question

Account is keep locking out for a user

Avatar of Mcgrathnicol
Mcgrathnicol asked on
ExchangeMicrosoft Legacy OS
17 Comments3 Solutions166 ViewsLast Modified:
I have done the following without success

- Deleted all the cache credentials from the laptop.
- provided different laptop
- use EventCombMT from microsoft to trace the locked out account.
- found event ID 644 (unable to find any solution for that)
- confirmed user is not using exchange account to sync email in mobile phone

We have four domain R/W DC and we use exchange 2010 for email.
FYI - One perticular account keep locking out at least 5-6 times a day.

Is there anything I can do without changing user's login name?

Any advise???
ASKER CERTIFIED SOLUTION
ckratsch

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