Need help installing Office 2010 Professional

nickel222
nickel222 used Ask the Experts™
on
MS Pro 2010 Trial encountered an error during setup. Error 1324. The folder path 'Program Files' contains an invalid character".

What do I do? I am trying to install the x64 version on Ultimate x64.

Patrick
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Have you tried changing the destination path when selecting a custom install?
Try completely removing all versions of Office using the information at

http://support.microsoft.com/kb/290301#Method2

Then just install the 32bit version. Unless you are using huge spreadsheets in Excel, there's no need to use the 64bit version
Kent DyerIT Security Analyst Senior

Commented:
1 - Try to do a repair
2 - if that does not work, look at the folder structure:  Should be C:\Program Files\Office or sometimes will be under (even though x64) under C:\Program Files (x86)\office
3 - Still no luck?  Look in the registry (be careful here):
HKLM\SOFTWARE\Microsoft\Office
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall (you may need to do a search here)
HKCU\SOFTWARE\Microsoft\Office

There may also be some legacy software settings being deployed at:
HKLM\SOFTWARE\Wow6432Node\Microsoft\Office

HTH,

Kent
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Author

Commented:
I tried installing with custom install to another directory and/or drive. Still did not work.

IF I search the registry, what do I look for in the structure?

I'd really like to use x64 but may try x32.

Author

Commented:
I'm trying the ms fix it to remove completely
If you use x64 you may not be able to use all the Outlook add-ins and Adobe PDF add-ins as they will be 32bit plugins

Use the Microsoft Fix-it to uninstall office. It will remove all files and registry settings automatically.

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