Need help installing Office 2010 Professional

nickel222 used Ask the Experts™
MS Pro 2010 Trial encountered an error during setup. Error 1324. The folder path 'Program Files' contains an invalid character".

What do I do? I am trying to install the x64 version on Ultimate x64.

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Have you tried changing the destination path when selecting a custom install?
Try completely removing all versions of Office using the information at

Then just install the 32bit version. Unless you are using huge spreadsheets in Excel, there's no need to use the 64bit version
Kent DyerIT Security Analyst Senior

1 - Try to do a repair
2 - if that does not work, look at the folder structure:  Should be C:\Program Files\Office or sometimes will be under (even though x64) under C:\Program Files (x86)\office
3 - Still no luck?  Look in the registry (be careful here):
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall (you may need to do a search here)

There may also be some legacy software settings being deployed at:


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I tried installing with custom install to another directory and/or drive. Still did not work.

IF I search the registry, what do I look for in the structure?

I'd really like to use x64 but may try x32.


I'm trying the ms fix it to remove completely
If you use x64 you may not be able to use all the Outlook add-ins and Adobe PDF add-ins as they will be 32bit plugins

Use the Microsoft Fix-it to uninstall office. It will remove all files and registry settings automatically.

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