Avatar of Gospodin Rasputin
Gospodin Rasputin

asked on 

Outbound e-mails rejected by ISP's smarthost

My ISP has issued a public IP address to be used by my exchange server. However, when I send an external e-mail it bounces back as Undeliverable: The following organisation rejected your message:SMTP smarthost address.

I have spoken to them and they have said that the smarthost will only accept to relay if the e-mails appears to be coming from the public IP they issued me. My exchange sits behind and ISA 2006 server and I have specified the  Internal IP of the Exchange Server in the 'This rule applies to traffic From and in Traffic to I have set that to external. But when I send e-mails to external recipients, I get a"SmartHost #550 Relaying not permitted (3.7).

Where in ISA 2006 do I specify the public IP address as Natting for outbound traffic does not seem to be available on ISA.

Also, is there a way for me to find out what IP the smarthost is seeing my e-mail as coming from?

Thank you.
ExchangeMicrosoft Legacy OSMicrosoft Forefront ISA Server

Avatar of undefined
Last Comment
Gospodin Rasputin
Avatar of arnold
arnold
Flag of United States of America image

Check with the ISP to see whether your server has to authenticate first.
if you have multiple connections from different ISPs the connection when this error occurs is originating from a different ISP than the one providing the smart host.

Http://whatismyip.com from the mailserver.
Avatar of Gospodin Rasputin
Gospodin Rasputin

ASKER

When I do whatismyIP, it returns the IP of our whole network rather than that issued specifically for the Exchange server. I think the error is due to how ISA is presenting the e-mil traffic from our exchange. The ISP beleives this traffic should be presented as coming from the Public IP 212.x.x.5, but it is presenting as as coming from 82.x.x.117.

The question is how and where on ISA to make the traffic appear as going out from the 212.x.x.5 public address (which is the public address specifically reserved for use with the Exchange Server.
SOLUTION
Avatar of arnold
arnold
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
ASKER CERTIFIED SOLUTION
Avatar of pwindell
pwindell
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Avatar of Gospodin Rasputin

ASKER

I also found the following post useful https://www.experts-exchange.com/questions/23891905/how-to-do-NATING-on-ISA-2006.html  which agrees with what pwindell is syaing above.

But i was wondering, where you have multiple external NICs coming off the same ISA, would a product like IP binder be useful as you cannot have more than one Primary IP of the ISA's External Nic?
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo