troubleshooting Question

Silverlight 5 & Mac OS X Safari issue

Avatar of TedMorey
TedMoreyFlag for United Kingdom of Great Britain and Northern Ireland asked on
Web BrowsersMac OS XMicrosoft Development
2 Comments1 Solution1383 ViewsLast Modified:
Hi - the following URL points at a Silverlight based web site...

http://www.mybubblecloud.com/bubble/help

Mac OS X viewers with Silverlight 5 installed and using Safari are unable to see it - they see the Silverlight spinner counting from 1-99% as the file loads, but then the site is not displayed, they get a blank white screen.

Mac OS X viewers with Silverlight 4 installed and using Safari can see it.

Mac OS X viewers with Silverlight 5 installed and using Chrome can see it.

All Windows users can see it.

Any ideas what the issue may be?

Thanks
Ed
ASKER CERTIFIED SOLUTION
Kash
2nd Line Engineer

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