Silverlight 5 & Mac OS X Safari issue

TedMorey
TedMorey used Ask the Experts™
on
Hi - the following URL points at a Silverlight based web site...

http://www.mybubblecloud.com/bubble/help

Mac OS X viewers with Silverlight 5 installed and using Safari are unable to see it - they see the Silverlight spinner counting from 1-99% as the file loads, but then the site is not displayed, they get a blank white screen.

Mac OS X viewers with Silverlight 4 installed and using Safari can see it.

Mac OS X viewers with Silverlight 5 installed and using Chrome can see it.

All Windows users can see it.

Any ideas what the issue may be?

Thanks
Ed
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2nd Line Engineer
Commented:
have you tried resetting safari by going to Safari -> Reset Safari and see if that makes any difference.

also, what happens if you reinstall Silverlight again.

Author

Commented:
Hello - the Safari > Reset Safari worked! Thanks for that - great idea.

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