troubleshooting Question

Mouse cursor Freezes when selecting shift button

Avatar of RKoons
RKoonsFlag for United States of America asked on
HardwareWindows XP
5 Comments1 Solution597 ViewsLast Modified:
I have one machine out of 60 that has this problem. Often times, a user will need to use the shift key in combination with the mouse to select several files all at once. Everytime this happens, the mouse cursor freezes up.

This issue is repeatable, and it only locks up the movement of the mouse cursor. Everything else is still functional.

I have re-installed the Graphics drivers with new ones, Swapped mice, deleated and re-installed the mouse in the hardware manager...

Any Ideas?

Thanks in advance
ASKER CERTIFIED SOLUTION
Wakeup
Specialist 1

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