troubleshooting Question

Windows Device Lock on PDA Appears to Close Browser Session

Avatar of auraorange
auraorangeFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeSmartphones
14 Comments3 Solutions730 ViewsLast Modified:
We are using Intermec CN50 PDA devices with the standard Windows 6.1 build.

When we wipe the device to factory settings, set the pin lock to 15 minutes and configure the data connection, we are able to log onto a webpage and leave the device for as long as we want until we decide to unlock the device and continue to browse the internet.

However, when we connect the PDA using active sync to Exchange 2010 and sync the device.  We then leave the PDA turned on, it stays connected but the device does not lock.  If we manually lock the device and leave for 30 mins upwards the browser shuts down and has to be relaunched when the device is unlocked.

We have full control of the device and it's settings but the council manage the ICT infrastructure such as exchange and security policies.  We are not sure whats causing this problem and if there was settings we could try.
ASKER CERTIFIED SOLUTION
auraorange

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros