troubleshooting Question

Inserting a Hyperlink in Word 2007 - Text to Display

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witourismFlag for United States of America asked on
OutlookMicrosoft Word
3 Comments1 Solution373 ViewsLast Modified:
I have a user who when inserting a Hyperlink into a Word doc (Word 2007) has the Text to Display Field auto populate with the URL not the title of the webpage or article.

The process they go thru is
1. in the Word Doc press CRTL+K to bring up the Insert Hyperlink dialog
2. switch to IE9, and highlight the URL for the link/address
3. Switch back to Word, and click the cursor into the Address field of the Insert Hyperlink Dialog window.
   
The above steps when repeated by others have the desired result - ie the URL populates the Address field, the Title populates the  Text to Display field.
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