I have a situation i've never seen before. I have an HP Laptop that i'm working on that has a non-genuine copy of Windows. The owner of the laptpop said this issue occurred after installing a Verizon Wireless USB 3g modem.
I ran MGA Diagnostics on the system, which the results are attached in the embedded file.
At this time I have very limited access; can't do anything in safe mode w/networking as it can't activate in safe mode. Command prompt safe mode works, but there's not much I can do in it. Normal mode I can browse the internet and with a little magic bring up a window where I can browse the hard drive.