troubleshooting Question

Windows not genuine

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JJMarquart asked on
ExchangeMicrosoft Legacy OS
11 Comments1 Solution2273 ViewsLast Modified:
I have a situation i've never seen before.  I have an HP Laptop that i'm working on that has a non-genuine copy of Windows.  The owner of the laptpop said this issue occurred after installing a Verizon Wireless USB 3g modem.

I ran MGA Diagnostics on the system, which the results are attached in the embedded file.

MGADiag-Results.txt

At this time I have very limited access; can't do anything in safe mode w/networking as it can't activate in safe mode.  Command prompt safe mode works, but there's not much I can do in it.  Normal mode I can browse the internet and with a little magic bring up a window where I can browse the hard drive.
ASKER CERTIFIED SOLUTION
JJMarquart

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