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What is the best backup program for a small business using a small business server?

A small office's main server is running SBS and has a number of workstations attached to it.

What is a good, reliable and easy to use backup program that can be depended on to provide backups for the server that don't fail. It should also be easy to restore when necessary. If it can support the workstations also, that would be a bonus.
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Can it be used for a bare metal backup and/or a file by file backup?
It will perform complete backups that can be restored, once an OS is installed after a disaster.  It can also restore at a file level.
Along with using the native backup built into the SBS I would also recommend having it backup to a NAS, you can build a free NAS with using a old computer & a 2 GB thumb drive, with a RAID 1, 5, or 10 configuration. I have just set up a scenario using freeNAS which you can follow along here in this link I have provided. Easy to install & set up.

http://www.pcworld.com/businesscenter/article/255596-2/how_to_convert_an_old_pc_into_a_modern_server.html
What version of SBS?

Plenty of great 3rd party apps for DR.
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It's small business server 2011.

ctssteve,

What is the advantage of a NAS? They use multiple external drives for backup. The NAS would represent a single point of failure and some professional maintenance. I guess that would be mitigated by the RAID configuration.
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They have Acronis and although I have used it on a number of local machines successfully even restoring a totally destroyed drive based system, they have constant problems and are looking for some other product.

Do you have any experience with the other products.
Backup Exec System Recovery 2010 .
I have it working on 2 SBS systems right now.
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The topic was covered well.