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Need a solution to remote from a PC onto a Mac

Hello,

Everyone in our helpdesk is using a PC (Windows 7) and we need to have the ability to remote onto Mac (Mac OS X) users.

Thanks,
Tom

Anil Golamari

http://www.trickyways.com/2010/06/how-to-remotely-access-mac-from-pc/

http://www.msigeek.com/3143/how-to-remotely-connect-to-a-mac-from-windows

Paul MacDonald

It's not cheap, but:
http://www.realvnc.com/products/enterprise/index.html

David Atkin

www.logmein.com - You can get a free version and install it on multiple PCs / Macs

I use it all the time

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serialband

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Eoin OSullivan

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Kash

one way is VPN to the office network and then use VNC but it is a lot of hassle.

webex, logmein and teamviewer will do for you. we use logmein, it is better of the other two.

martit01

ASKER

If I'm looking to use RealVNC Enterprise edition will I need to install the client on our Windows 7 systems and our Mac OS X systems?

serialband

You'll need to install the server on the Macs and the clients on your Windows 7 systems.

Paul MacDonald

Yes, sorry I missed your post. The server sits on the machines you want to connect to. The client is what you connect from.

I use RealVNC extensively on my Windows systems and it works very well.

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Eoin OSullivan

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serialband

If you mean the built-in VNC that you enable through Screen Sharing, it's unencrypted. You can use the free VNC clients to connect to that, but I don't recommend it unless all the systems are behind the same firewall and on the same secured subnets.

The reason you purchase RealVNC or Apple Remote Desktop is to get the encryption.