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2008 R2 Terminal Server does not always reconnect a disconnected session.

My company supports a few clients.  We have noticed over time on Windows 2008 R2, that clients will not always get reconnected to their disconnected sessions.  This is very random but can cause some issues with our clients software.  There are no errors or anything. If a user clicks the "X" to close out of TS or their network causes a disconnected, when they go to log back into the TS it sometimes does not reconnect their session to their old one.  I am wondering what can cause this.  This seem to happen even when logging in from the same PC. Any help would be appreciated.
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You need to implement a Session Broker in your environment so users get connected to their disconnected session.
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Thanks for your help. I will check these settings, and test them. Then post the results as soon as I know it is working well.