troubleshooting Question

Excel 2003 oddity, works in Safe Mode

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CompProbSolvFlag for United States of America asked on
Microsoft Applications
6 Comments2 Solutions297 ViewsLast Modified:
I am seeing an odd problem in Excel 2003 (on Windows XP) that I've not been able to resolve.

If you try to type the number 12 in any cell (by itself or in a formula), when you hit Enter, it changes to 14.  If you put in a formula that results in 12, such as =15-3, it works fine.  If you try =A12, it works fine.  If you type =100/12, it changes to =100/14.  I'm not seeing this with any other number.  I am not seeing any other oddities in Excel, but they could well exist.

It happens on a new worksheet as well with old ones.

It does NOT happen if Excel is opened in Safe Mode (pressing Ctrl) or if I log into Windows as a different user.

I have checked or changed to the following:
Tools, Add-Ins has everything unchecked
c:\D&S\username\Application Data\Microsoft\Excel\XLSTART is empty
Deleted (and it recreated) C:\D&S\username\Application Data\Microsoft\Excel\Excel11.xlb
c:\Program Files\Microsoft Office\OFFICE11\XLSTART is empty
HKCU\Software\Microsoft\Office\Excel\Addins only has (Default) (Value not set)
HKCU\Software\Microsoft\Office\11.0\Excel\Add-in Manager only has (Default) (Value not set)
HKCU\Software\Microsoft\Office\11.0\Excel\Options does not have an Open key

I'm trying to avoid recreating the user in Windows, but that may be the best solution.

Any suggestions on where else to look for the offending item would be appreciated.
ASKER CERTIFIED SOLUTION
mark_harris231

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