troubleshooting Question

Word 2003 Save File Locations - Setting could not be created

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JA Network asked on
Microsoft OfficeMicrosoft WordWindows Server 2003
4 Comments1 Solution1309 ViewsLast Modified:

Got a weird one for ya...

User has Office 2003 AND Office 2010 installed.
In Word 2003, I click on Tools/Options and go into File Save Locations to see the default save locations.
I click on Modify to change the default location and when I choose the folder location, a pop up error comes up and says "The setting could not be created"

There used to be Office 2003 group policies in place, but have been replaced by Office 2010 ADMX group policy changes.
My guess if group policy was into play, the Modify button would be greyed out and unable to select it, right?

what else could it be?
Stacy Brown
Senior Applications Administrator

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