troubleshooting Question

Saving Backup location in Sage 50 HR

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James_FlackFlag for United Kingdom of Great Britain and Northern Ireland asked on
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Hi

We have recently purchased Sage 50 HR to use in our company.  We are running the server version with 6 different client installations and 6 different users logging in.

On exit of the program, Sage 50 HR asks if you would like to backup your data.  Users always click yes and are asked for a location to save the backups. We have created a central location for the backups for all users to save to in line with our daily backup schedule.

Our issue is that every time the clients run the backup, Sage asks for a file path to save to.  Every time the user loads the program again, the file path is blank and has to be re entered.

It would be a lot easier (and less worrying from our point of view) if this path was already prepopulated with the correct location.  Does anyone know of anyway we can do this, or are we simply going to have to rely on the user?

Thanks in advance

Jim Flack
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Technical Director

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