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citymarketing
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Server crashing

Hi server is crashing daily with following error code and hoping someone might be able to shed some light...?

Problem signature:
  Problem Event Name:      BlueScreen
  OS Version:      6.0.6002.2.2.0.274.10
  Locale ID:      2057

Additional information about the problem:
  BCCode:      7f
  BCP1:      0000000000000008
  BCP2:      0000000080050031
  BCP3:      00000000000006F8
  BCP4:      FFFFF800050E0CA4
  OS Version:      6_0_6002
  Service Pack:      2_0
  Product:      274_2
Microsoft Legacy OS

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Last Comment
citymarketing

8/22/2022 - Mon
GeoTV

Try with disabling NetBIOS over TCP/IP.  Also check that the multiple Antivirus and/or Firewalls are not installed.
Perarduaadastra

Is anti-virus software installed on the server? If so, it may be using too many kernel resources.

Microsoft provide a fix for this problem here:

http://support.microsoft.com/kb/822789

Otherwise, what server is it, and what OS?
citymarketing

ASKER
Hi thanks.
Have downloaded and attampted to apply fix in kb822789 but came back with 'not applicable update'

OS is Server 2008R2 on a Proliant DL380 G5.

Thanks guys.
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rwheeler23
nazg82

Check if there are dump files in c:\windows\minidump. If so, upload the latest dmp file and I will analyze it for you if possible.
GeoTV

Have you updated the Firmware of HP Proliant DL380 G5 for making ready for Windows 2008 R2?  It is older system than release of Win 2008 R2 and it requires Firmware Update.

You can obtain latest Firmware Update ISO DVD image from HP Support website.
citymarketing

ASKER
Hi,

I have attached the most recent dmp file.

Thanks
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nazg82

I can't see the attached file... did you upload it to EE?
citymarketing

ASKER
Sorry I didnt actually click 'Attach' the first time.
Mini052312-04.dmp
nazg82

Can you tell us if you installed Antivirus or firewall software on the server?
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citymarketing

ASKER
Server is running latest version of Kaspersky, thanks.
ASKER CERTIFIED SOLUTION
nazg82

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citymarketing

ASKER
Oh really.
Hmm...ok, I'll have a look into this and get back asap.
Thanks v.much
citymarketing

ASKER
Thats has solved it.
Thanks !
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