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citymarketing

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Server crashing

Hi server is crashing daily with following error code and hoping someone might be able to shed some light...?

Problem signature:
  Problem Event Name:      BlueScreen
  OS Version:      6.0.6002.2.2.0.274.10
  Locale ID:      2057

Additional information about the problem:
  BCCode:      7f
  BCP1:      0000000000000008
  BCP2:      0000000080050031
  BCP3:      00000000000006F8
  BCP4:      FFFFF800050E0CA4
  OS Version:      6_0_6002
  Service Pack:      2_0
  Product:      274_2
Microsoft Legacy OS

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citymarketing
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GeoTV

Try with disabling NetBIOS over TCP/IP.  Also check that the multiple Antivirus and/or Firewalls are not installed.
Is anti-virus software installed on the server? If so, it may be using too many kernel resources.

Microsoft provide a fix for this problem here:

http://support.microsoft.com/kb/822789

Otherwise, what server is it, and what OS?
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citymarketing

ASKER

Hi thanks.
Have downloaded and attampted to apply fix in kb822789 but came back with 'not applicable update'

OS is Server 2008R2 on a Proliant DL380 G5.

Thanks guys.
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nazg82

Check if there are dump files in c:\windows\minidump. If so, upload the latest dmp file and I will analyze it for you if possible.
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GeoTV

Have you updated the Firmware of HP Proliant DL380 G5 for making ready for Windows 2008 R2?  It is older system than release of Win 2008 R2 and it requires Firmware Update.

You can obtain latest Firmware Update ISO DVD image from HP Support website.
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citymarketing

ASKER

Hi,

I have attached the most recent dmp file.

Thanks
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nazg82

I can't see the attached file... did you upload it to EE?
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citymarketing

ASKER

Sorry I didnt actually click 'Attach' the first time.
Mini052312-04.dmp
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nazg82

Can you tell us if you installed Antivirus or firewall software on the server?
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citymarketing

ASKER

Server is running latest version of Kaspersky, thanks.
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nazg82

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citymarketing

ASKER

Oh really.
Hmm...ok, I'll have a look into this and get back asap.
Thanks v.much
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citymarketing

ASKER

Thats has solved it.
Thanks !
Microsoft Legacy OS
Microsoft Legacy OS

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

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