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Server crashing
Hi server is crashing daily with following error code and hoping someone might be able to shed some light...?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 2057
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800050E0CA4
OS Version: 6_0_6002
Service Pack: 2_0
Product: 274_2
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 2057
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800050E0CA4
OS Version: 6_0_6002
Service Pack: 2_0
Product: 274_2
Try with disabling NetBIOS over TCP/IP. Also check that the multiple Antivirus and/or Firewalls are not installed.
Is anti-virus software installed on the server? If so, it may be using too many kernel resources.
Microsoft provide a fix for this problem here:
http://support.microsoft.com/kb/822789
Otherwise, what server is it, and what OS?
Microsoft provide a fix for this problem here:
http://support.microsoft.com/kb/822789
Otherwise, what server is it, and what OS?
ASKER
Hi thanks.
Have downloaded and attampted to apply fix in kb822789 but came back with 'not applicable update'
OS is Server 2008R2 on a Proliant DL380 G5.
Thanks guys.
Have downloaded and attampted to apply fix in kb822789 but came back with 'not applicable update'
OS is Server 2008R2 on a Proliant DL380 G5.
Thanks guys.
Check if there are dump files in c:\windows\minidump. If so, upload the latest dmp file and I will analyze it for you if possible.
Have you updated the Firmware of HP Proliant DL380 G5 for making ready for Windows 2008 R2? It is older system than release of Win 2008 R2 and it requires Firmware Update.
You can obtain latest Firmware Update ISO DVD image from HP Support website.
You can obtain latest Firmware Update ISO DVD image from HP Support website.
ASKER
Hi,
I have attached the most recent dmp file.
Thanks
I have attached the most recent dmp file.
Thanks
I can't see the attached file... did you upload it to EE?
ASKER
Sorry I didnt actually click 'Attach' the first time.
Mini052312-04.dmp
Mini052312-04.dmp
Can you tell us if you installed Antivirus or firewall software on the server?
ASKER
Server is running latest version of Kaspersky, thanks.
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ASKER
Oh really.
Hmm...ok, I'll have a look into this and get back asap.
Thanks v.much
Hmm...ok, I'll have a look into this and get back asap.
Thanks v.much
ASKER
Thats has solved it.
Thanks !
Thanks !