Use DNS-320 NAS as a new Storage at vcenter 4.1

AJKBOC
AJKBOC used Ask the Experts™
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We have a DLINK DNS-320 NAS storage device and we are trying to use it as an additional datastore to one of ours hosts but we get the following error message:

Call "HostDatastoreSystem.CreateNasDatastore" for object "datastoreSystem-1006" on vCenter Server "vCenterv4" failed.
Operation failed, diagnostics report: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.


Can anyone help as with this issue?

Regards,

Mike
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
do you have a VMKernel Portgroup for NFS?

can you use ping and vmkping to ping the NAS?

check the log for more details?

Author

Commented:
Yes i have already set up a VMkernel Port.

Yes i have already test ping and vmkping trhough ssh connection from my host to NAS device and i get replies.

I have already take a look of the log file and you can also find a part of it attached.


If you need anything else please let me know.

Thanks
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
no long attached

check you are connecting by

dns name
ip address
check nfs mount export is correct
check host names or ip address added to export on nas
test nas nfs export using windows nfs client
check nas is compatible with ESX
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Author

Commented:
We have finally resolved that issue!

We have had two problems with our configuration.

1.The real path from our host to the nfs shared folder.
If you enter the path to be /Volume_1/foldername it wouldn`t work. You have to set the real path to be something like /mnt/HD/HD_a2/foldername. You can find your real nfs name path by clicking on nfs icon after creating the sharefolder.

2.Host of sharedfolder
During creating an nfs sharedfolder you have to select your host. As host must be set the IP of your ESXi.

*Also you have to enable Root Squash and Write for your NFS shared folder.

Thanks for the support

Author

Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for AJKBOC's comment #38010566

for the following reason:

I couldn`t find the solution to any of the comments added for my question

Author

Commented:
Points splited wrong

Author

Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for AJKBOC's comment #38010566
Assisted answer: 100 points for hanccocka's comment #38001997

for the following reason:

I couldn`t find the solution to any of the comments added for my question

Author

Commented:
Points splited wrong

Author

Commented:
ok
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
In http:#a38001997 I've stated

1. check nfs mount export is correct

this matchs your 1.The real path from our host to the nfs shared folder.

2. check host names or ip address added to export on nas

this matches your 2. As host must be set the IP of your ESXi.

Author

Commented:
...

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