Avatar of carrgater31
carrgater31
 asked on

HP EliteBook 8730W won't boot

We have a HP EliteBook 8730W with XP Pro.

If we boot the laptop normally, it get past WinXP screen and then goes blank

If we try and go into safe mode, it hangs at hpdskflt.sys

If we try last known good, screen goes blank.

Tried booting from XP cd and blue screened.

Any help would be appreciated!
Windows XPWindows OS

Avatar of undefined
Last Comment
nobus

8/22/2022 - Mon
Kyle Davies

Try and run a memory test as well as HDD test's and see it could be memory or the HDD that is faulty you can download this tool that has the programmes to test with: http://www.ultimatebootcd.com/download.html
ASKER CERTIFIED SOLUTION
thinclientguy

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
nobus

running memtest86+ for ram, and Disk diag for your disk brand is a good first step

you can also test the hardware is ok (except disk) by booting from a live cd, like Knoppix :
ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso     

post diag results!
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy