Dell M6600 + StarTech.com USB 3 Hard Disk Dock Recognition Problem
I have a Dell M6600 running window 7 Pro x64 that has 2 x USB 3 ports. M6600 has latest BIOS A09 and drivers per Dell support site. However a StarTech USB 3 Hard Disk Dock (SATDOCK22U3S) is not recognised by the M6600 (OK on USB 2 and on another system with USB 3 ports so the device is functional).
Dell support have not been particularly helpful by repeating continuously that this is a third party product and USB 3 is very new and as long as a USB mouse works on the port then the StarTeck must be the problem, etc, etc. They also suggested that I should see if StarTech had any updated drivers for the HDD!!!!!!!!!!!!!!
Anyone have any experience with this kit?
All suggestions welcome.
8/22/2022 - Mon
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