troubleshooting Question

Outlook for Mac 2011 not connecting through Verizon USB Modem

Avatar of Vince Glisson
Vince GlissonFlag for United States of America asked on
OutlookMac OS X
9 Comments1 Solution860 ViewsLast Modified:
I have a Mac Book Pro, OSX Lion, Office for Mac 2011.

When the MBP is connected through ethernet send/receive email works fine.

When the MBP is connected to a WIFI (inside or outside of our domain) send/receive email works fine.

When MBP is connected through Verizon USB Modem (4G LTE) then Outlook says "Connecting..." and send/receive doesn't work, can still get to the internet it just won't send/receive email.

Hoping someone here has a solution or some ideas to try...

Thanks
ASKER CERTIFIED SOLUTION
Kash
2nd Line Engineer

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