troubleshooting Question

Outlook for Mac 2011 not connecting through Verizon USB Modem

Avatar of Vince Glisson
Vince GlissonFlag for United States of America asked on
OutlookMac OS X
9 Comments1 Solution860 ViewsLast Modified:
I have a Mac Book Pro, OSX Lion, Office for Mac 2011.

When the MBP is connected through ethernet send/receive email works fine.

When the MBP is connected to a WIFI (inside or outside of our domain) send/receive email works fine.

When MBP is connected through Verizon USB Modem (4G LTE) then Outlook says "Connecting..." and send/receive doesn't work, can still get to the internet it just won't send/receive email.

Hoping someone here has a solution or some ideas to try...

2nd Line Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros