troubleshooting Question

Exchange 2010 - unable to connect to an account that was disabled / enabled

Avatar of ndidomenico
ndidomenico asked on
ExchangeSBS
4 Comments3 Solutions1623 ViewsLast Modified:
In the process of troubleshooting a problem with a user's mailbox, we had to disable the mailbox in Exchange console, and then re-enabled the account. Since then, Outlook or OWA can not connect anymore to the mailbox. OWA says that the account is disabled. The mailbox does not show as disabled in Exchange Management Console

We had done this exact same procedure a few minutes before with another user and the reconnection worked fine. All the other users on this Exchange server that we have not modified work fine.

Any idea on how to re-enable properly the mailbox.

Thanks.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 3 Answers and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros