Avatar of Rizznut
Flag for United States of America asked on

Dell Studio XPS - No Diagnostic Utility Partition Identified; Press any key to reboot

I'm trying to install Windows 7 on a new hard drive on my Dell Studio XPS.  I have tried F12 and select the CDROM.  I've also set in the BIOS for it to boot to the CDROM first.  But I keep getting the message

"No Diagnostic Utility Partition Identified; Press any key to reboot..."

It first boots it looks like it going to boot to the cd (green light is on and CD spinning) but then it goes to the Dell Studio XPS splash screen followed by - "No Diagnostic Utility Partition Identified; Press any key to reboot"

When I push F12 and select CDROM it goes direct to the error message.  No green light on the CDROM.  I have tried booting to a USB CDROM and tried a different internal CDROM - same error message comes up.

Any help would be great.
Windows 7PCDell

Avatar of undefined
Last Comment

8/22/2022 - Mon
Shane McKeown

Might be a stupid question but the CD you are booting from - an official bootable CD? Or have you tested on another machine just to confirm?

Keep in mind that Windows 7 is DVD media, so if you have only a CD drive, it will not read it.

If you have a DVD drive, did you create the DVD yourself from a download?

confirm if you have  a DVD drive plse
it can be the DVD drive is bad, or not connected
test with another drive, or test this drive on another PC
you can also try another bootable CD, like the UBCD: http://ubcd.mirror.fusa.be/ubcd511.iso
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck

How did you create the DVD? Just give us a short description.

Try changing the SATA Operation settings in the bios. Try changing it to ATA. If it doesn't help just change it back.

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

it worked
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.