troubleshooting Question

PerfCounters & Similar Errors

Avatar of Dan Carp
Dan Carp asked on
Web DevelopmentNetworkingMicrosoft IIS Web ServerMicrosoft Server OSWindows Server 2008
8 Comments1 Solution8400 ViewsLast Modified:
On our Windows 2008 x64 Exchange server, we're getting a number of recurring errors in our event log (listed below).  One suggestion I've found repeatedly while searching is to run the following set of commands:

unlodctr w3svc
unlodctr msftpsvc
unlodctr asp
unlodctr inetinfo
lodctr w3ctrs.ini
lodctr ftpctrs.ini
lodctr axperf.ini
lodctr infoctrs.ini

I can unload the counters successfully, but when I attempt to reload, the commands fail.  I've looked in my %SystemRoot%\System32 folder and found that these .ini files don't exist.

Any thoughts on the commands above, and resolving the errors below in general?  Thanks!


Log Name:      Application
Source:        IISInfoCtrs
Date:          5/22/2012 7:53:26 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
Unable to read the first counter index value from the registry.  The error code returned by the registry is data DWORD 0.

Log Name:      Application
Source:        Microsoft-Windows-IIS-W3SVC-PerfCounters
Date:          5/22/2012 7:53:47 AM
Event ID:      2002
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
Setting up Web Service counters failed, please make sure your Web Service counters are registered correctly.

Log Name:      Application
Source:        Microsoft-Windows-Perflib
Date:          5/22/2012 7:53:47 AM
Event ID:      1008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
The Open Procedure for service "W3SVC" in DLL "C:\Windows\system32\inetsrv\w3ctrs.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Log Name:      Application
Source:        Microsoft-Windows-Perflib
Date:          5/22/2012 8:45:59 AM
Event ID:      2003
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
The configuration information of the performance library "C:\Windows\system32\infoctrs.dll" for the "InetInfo" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.
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